Manage Your Account

- everything in one place

• How do I change my delivery or billing address?

It's easy to change your delivery or billing address at any time. Firstly, log into your account by clicking my account at the top of the page and enter your existing email address and password.

Click on View/Edit address book on the right hand side of the page. You can then add/change any details by typing the new information in the relevant box. Afterwards click 'Save' at the bottom of the page to confirm the changes. Remember to set new address as default if you require this as new shipping address.

It is not possible to amend your delivery address associated with an order that is currently in the process of being despatched to you. In this case, you need to arrange for a redirection service; see our related help articles below

• How do I open an Account?

Opening an account is easy. Simply click My Account or when you place an order, you will be prompted to log in or create a new account. An account offers you a safe, easy and fast way to order. It also serves as a way to track your order and receive e-mails about your order.

Once you have entered your email address and post code you will be asked to complete your contact details and create a password.


Account Benefits

Set up My Account and customize your preferences! Improve your shopping experience by taking advantage of these great benefits...

Latest News and Exclusive Offers. Sign up to receive e-mail updates on special promotions, sales alerts, new product announcements, gift ideas and more!

Order History. Receive important information regarding your order and the capability to track your order up to the moment it arrives.

Faster Checkout. Save your billing and shipping information to make it easier to find and buy your favourite stuff. Enjoy hassle-free checkout!
 

• I get an error when creating a new account.

When creating a new account you receive a message saying 'ERROR! EMAIL ALREADY IN USE. PLEASE CHOOSE ANOTHER EMAIL'. This means that we already have a record of that email address in our database. This could be because you have already registered on this site or one of our other sites.

• I have forgotten my password.

To be sent a reminder of your password simply follow the link below. You will be asked to enter the login or email address with which you registered. A reminder of your password will then be emailed to you.